Last updated: October 20, 2023
The VSGG platform is committed to the protection of its users’ personal information and privacy rights.
This Privacy Statement governs the collection and use of the users’ personal data. This Privacy Statement applies to all services offered by the VSGG platform.
You may elect not to use VSGG’s services; however, by accessing or using the services of the VSGG platform, you are deemed to have fully accepted and acknowledged the terms and conditions contained herein.
VSGG respects and protects the right to privacy of all users utilising its platform services. VSGG shall use and disclose personal information in accordance with the provisions set out herein. However, VSGG undertakes to strictly maintain the confidentiality of the users’ personal information. VSGG employs various security mechanisms, technologies, procedures, and safeguards to prevent unauthorised access, use, or disclosure of such information. Users may contact VSGG with any inquiries concerning the protection of personal information. Except otherwise expressly permitted by this Privacy Statement, VSGG shall not disclose or provide personal information to any third party without obtaining prior consent from the users.
VSGG reserves the right to amend this Privacy Statement from time to time. By agreeing to the VSGG Service Agreement, you acknowledge and consent to be bound by the terms of this Privacy Statement in its entirety. This Privacy Statement forms an integral part of the VSGG Service Agreement.
Scope of application
1. Upon registration or activation of an account that allows logging into the VSGG platform, any personal registration information provided by the users (with the exception of company names and other industrial and commercial registration details that are required to be disclosed by law, as well as information concerning individual executives) shall be collected in accordance with the terms set out herein.
2. When using the services on VSGG platform or accessing the VSGG platform’s websites, VSGG shall automatically collect and record certain information from the uers’ browser and computer. Such information includes, but is not limited to, your IP address, browser type, language preferences, access times and dates, software and hardware characteristics, and records of web pages as requested by such user, which are used for corresponding network services and fraud prevention mechanisms.
Use of Information
1. VSGG shall not disclose or share your personal information with any third parties (except for VSGG’s affiliates), unless prior consent has been obtained from you, or unless the third party and VSGG (including VSGG’s affiliates) are jointly or individually providing services to you. Upon the conclusion of the service, all access to such information, including any previously accessible data, shall be strictly prohibited.
2. VSGG does not authorise any third party to freely collect, modify, sell, or distribute users’ personal information in any manner. Should any user of the VSGG platform engage in such activities, VSGG reserves the right to immediately terminate the service agreement with said user upon detection.
3. For the purpose of providing services to its users, VSGG or its affiliates may use the users’ personal information, including but not limited to, sending such users information related to products and services, or sharing such information with VSGG’s partners, enabling them to send you information regarding their products and services. The sharing of such information shall be subject to your prior consent.
4. VSGG may use your personal information to prevent, detect, or investigate instances of fraud, security threats, illegal activities, or violations of agreements, policies, or rules involving VSGG or its affiliates, in order to protect you, other users of the VSGG platform, VSGG itself, or its affiliates and their interests.
5. If you have registered for services related to the VSGG platform, you may view and adjust your personal information submitted to the VSSG platform. Under normal circumstances, you may review and modify such information at any time; however, for reasons of security and identification, you shall not be permitted to adjust the original registration information or other verification data provided during the registration process.
Collection and Disclosure of Information
1. VSGG shall collect and use your information for the purposes specified below:
(a) To display pop-up notifications and full-screen interfaces on other applications for the convenience of notifying users.
(b) To enable the application to modify or delete photos, multimedia content, and files stored on memory cards; and to manage local files.
(c) To allow the application to record audio in order to facilitate user voice input.
(d) To enable the application to use the camera for taking photographs or recording videos, allowing users to easily capture profile pictures.
(e) To enable the application to access photo, albums, media content, and files stored on memory cards for the convenience of users in uploading profile pictures and sending customer care messages.
(f) To modify application settings, enabling users to promptly adjust preferences (e.g., receiving push notifications).
(g) To enable the application to access local phone numbers, call statuses, and outgoing call information to facilitate one-click login for users.
(h) To enable the application to retrieve the device’s Wi-Fi information, Mac address, sensor data, unique device identifiers (SSID/BSSID/IMEI/Android IDDFA/OPENUDID/GUID, and SIM card IMSI information) for the purposes of statistical analysis, and to adjust the accuracy of report data and provide basic fraud prevention capabilities, through the installation list and geographical location.
(i) To enable the system settings to modify the color of the mobile phone’s status bar.
(j) To permit access to file streams for the purpose of content sharing.
(k) (Applicable to Android systems only) To permit access to running process information and installed software lists in order to push messages, share content on social media, and troubleshoot application crashes.
(l) To enable the application to automatically launch for the purpose of pushing information to users and ensuring that users receive subscribed content in a timely manner.
2. VSGG may disclose all or parts of your personal information under the following circumstances, either at your request or as required by law:
(a) Disclosure to third parties with your prior consent.
(b) Disclosure to third parties or administrative and judicial authorities in accordance with relevant statutory regulations or upon the request of administrative or judicial authorities.
(c) Disclosure to third parties in the event that you breach any relevant applicable laws, regulations, VSGG Service Agreement, or rules.
(d) Disclosure of your personal information to third parties necessary for the provision of the products or services you have requested.
(e) Any other disclosure deemed appropriate by VSGG in accordance with applicable laws or the website policies.
Storage and Exchange of Information
The information and materials collected by VSGG concerning you shall be stored on servers operated by VSGG and/or its affiliates. Such information and materials may be transferred to, accessed, and processed in foreign jurisdictions, including but not limited to your country or region, or any other location where VSGG collects, stores, or displays such information and materials.
The collection and processing of information by the aforementioned service providers shall be governed by their respective privacy policies, which are not subject hereto. To ensure the highest level of protection for the confidentiality of your information, it is strongly recommended that you review the privacy policies of any third-party Software Development Kit (SDK) services prior to their use. In protection of your lawful rights and interests, should you identify any potential risks arising from the use of such SDKs or similar applications, it is advised that you immediately discontinue the use of such services and promptly contact VSGG for assistance.
Management of Your Personal Information
We place significant importance on the management of your personal information and are committed to protecting your rights to access, modify, delete, and withdraw consent with respect to your personal information, empowering you to effectively maintain full control over the privacy and security of your personal data.
1.
Access, Modification, and Deletion of Your Personal Information:
(a) If our processing of your personal information is in violation of applicable statutory regulations.
(b) If our processing of your personal information breaches our agreement with you.
(c) If VSGG discontinues its operations and services.
Should we choose to honor your request for deletion, we will also notify any third parties who have obtained your personal information from us and instruct them to delete it promptly, unless otherwise required by law or where such third parties have independently received your consent. For personal information that cannot be directly accessed, modified, or deleted via the client, you may submit a request through the contact details provided herein.
2. Withdrawal or Modification of Authorisation
You may configure or modify the permissions granted to the device for instant access to the application through the device’s permission settings. Once such settings and modifications come into effect, the instant operators shall no longer be able to provide the corresponding services. The withdrawal or modification of your authorisation will not affect the collection or use of personal information conducted prior to such withdrawal or modification, which was based on your original authorisation.
3. Account Deactivation
You may initiate the deactivation of your account through the official VSGG application (App - My Settings - Customer Support - Account Deactivation Button at the bottom). Please note that account deactivation is an irreversible action. As VSGG operates under a unified account system, upon the deactivation of your account, all information related thereto shall be permanently deleted. The deactivation shall take immediate effect unless otherwise specified by law. Following the deactivation, you shall no longer be able to use the account or access any services related to VSGG.
Use of Cookies
1. Unless you decline the use of cookies, VSGG shall place or access cookies on your device to enable your login and use of cookie-relying services or features on VSGG platform. VSGG employs cookies to provide you with more tailored and efficient services.
2. You retain the right to accept or decline cookies. You may decline cookies by modifying your browser settings. However, should you opt to decline cookies, you may be unable to log in or access certain services or features of VSGG platform that requires cookies.
3. This policy applies to any information collected through cookies set by VSGG.
Information Security
Your account is protected by security features, and it is your responsibility to safeguard your account information and password. VSGG shall implement security measures, e.g., server backups and password encryption, to protect your information from loss, misuse, or alteration. Notwithstanding these security measures, please be aware that no security measure on the information network can be deemed entirely infallible.
Support
If you have any questions regarding this Privacy Statement, please contact our customer service department.
Special Considerations for Minors
The VSGG platform places great importance on the protection of minors' personal information. If you are a minor under the age of 18, you must obtain prior written consent from your parent or legal guardian before accessing or using the services provided by the VSGG platform, and such use must occur under their supervision. VSGG ensures the protection of minors' personal information in compliance with applicable laws.
Changes to this Privacy Policy
We may update this Privacy Statement from time to time. In the event of any modifications, we shall notify you by posting the revised Privacy Statement on this page. You are advised to review this Privacy Statement periodically to stay informed of any updates. Amendments to this Privacy Statement shall be effective upon being posted on this page.